Support

Yes. OneWord uses Sign in with Apple, right after your first word. Your account keeps your words, progress and streak safe, so they're never lost and come back if you change iPhone.

Apple gives OneWord a private relay address instead of your real email. Everything works the same, and any email we send reaches you through Apple.

Install OneWord and sign in with Apple, using the same Apple Account as before. Your words, progress and streak come back automatically.

Yes. You can learn and practice without a connection; your progress is saved on your iPhone and backed up to your account the next time you open OneWord online.

In OneWord, open Settings and tap Sign out. The next time you open OneWord, you'll be asked to sign in again, and your words will be waiting.

In OneWord, open Settings and tap Delete account. After you confirm, and Apple confirms it's you, your account, words, progress and streak are deleted from OneWord and from your iPhone. This can't be undone. You can also ask us through the Contact page.

You meet a new word in the morning, answer a quick check on it at midday, and recall it again in the evening along with a few older words. Older words keep coming back: soon at first, then less and less often as you keep remembering them. Words you miss come back sooner.

Italian, Spanish and French. You can learn more than one: each language keeps its own words, progress and streak. Switch any time in Settings → Language and pick up where you left off.

No. A short placement quiz when you start finds the right place for you, and you can tap “I already know this” on any new word.

Remember a word on 3 different days in a row and it's mastered. Mastered words still come back now and then, so you keep them for good.

Your first full practice round each day counts toward your words. Bonus rounds after that are just for fun and don't change when words come back.

Press and hold the notification (or swipe left and tap View) to open the answer card. You can pick an answer, type, or spell the word without opening the app.

Open iOS Settings → Notifications → OneWord and make sure notifications are allowed. Then, in OneWord, open Settings and check your reminder times. Focus modes can also hold notifications back.

Touch and hold your home screen or lock screen, tap Edit (or the + button), search for OneWord, and pick a size. The widget shows the day's question and lets you answer it.

In OneWord, open Settings → Word Gate. Tap Choose apps, allow Screen Time access when iOS asks, and pick the apps you want, like Instagram or TikTok. Then tap Turn on Word Gate.

No. Right or wrong, your app opens after you answer. Every answer still counts toward your learning.

In Settings → Word Gate, tap Pause for 1 hour or the rest of today, or Turn off Word Gate. Word Gate also stays quiet at night.

Check that OneWord has microphone and speech recognition access in iOS Settings → OneWord. You can always tap “I said it” to skip the microphone.

Thank you! Tap “Report a problem with this word” on the word in OneWord, or let us know through the Contact page.

In OneWord, open Settings → Reset all data. This erases your words, progress and streak, on your iPhone and in your account, and keeps you signed in. It can't be undone.